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Northfleet Technology College

Arbor Parent App Guidance

Arbor is our primary tool for all communication with parents.  It can be accessed online or via app - it does far more than just send alerts! 

Using Arbor,  you can see attendance information, sign up for clubs, see reward points, view timetables, receive letters and much more...

 To create your account, you just need to set a password. You can do this by visiting https://northfleet-technology-college.uk.arbor.sc/, clicking on ‘Forgotten Password?’ and following the instructions on screen.

 For more information about how to use Arbor, please see the following guide.

Your Homepage Dashboard 

The dashboard is the first screen that you will see. This gives a quick glance of the student’s daily timetable, behaviour points, notices, current attendance and progress.

You can see your in-app messages by clicking the button under your child's photo.

 

Screenshot

 

You can return to this page at any time by clicking on the school’s logo or choosing Dashboard from any menu. On the homepage you'll also see sections for:

  • Statistics - This shows information about the student's attendance, behaviour and progress statistics for the current term.   
  • Guardian Consultations (Parents Evenings) - The Guardian Consultations section allows you to book time for Parents Evening meetings by selecting one of the available slots.
  • Assignments (Homework) - This section shows any homework assignments that have been set (these will often also be set through Google Classroom).
  • Clubs - Sign up to clubs.

Are you a parent for multiple students?

If you have more than one child in the school, you can access and view each child through the same portal.

On the Arbor website

On the left-hand side of your homepage, click the arrow next to the current child's name. Select the other child. 

When doing this for the first time, you will need to enter your other child’s date of birth.

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On the Parent App

Click the profile icon at the bottom right of your screen and click Switch student.

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Choose which child you would like to view.

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If this is the first time you are viewing information for this child, you will have to confirm their birth date.

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Available data on your child

You can click on different parts of the home page to view more data on your child.

For example, clicking the attendance percentage will bring up the attendance page which breaks down the attendance figures into present, late, or absent.

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Once you've clicked on Attendance or another item, you will see a menu appear like so in the left-hand side of the page you are now on: 

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Student Profile

Access your child's profile by clicking the View Student Profile button on your homepage.

This allows you to see basic information about your child, and highlights any unread notices or actions needing to be completed. You will be able to amend details such as your contact details, medical information, consents, and so on.

From here you can access more areas of their profile for:

  • Calendar and Timetable
  • Attendance - The summary page shows statistics and recent attendance for the academic year as shown. The Attendance By Date page is a breakdown of the student’s attendance, day by day with the mark.
  • Behaviour - View the positive and negative behaviour points given as well as any comments that may have been written about the instances.
  • Report Cards - All the report cards that your school has published for your child will be available here.
  • Progress - You can view your child's current grades here.
  • Examinations - In this section, you can view and download the student's Exams timetable for the current year. 

Screenshot

 

Still having any issues?

Please contact us via: arbor@ntc.kent.sch.uk